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Security policy

1. Reporting a Vulnerability

Please send reports to security@biotus.ua.

For secure communication, use our PGP key.

Your report should include:

  • The URL or service where the vulnerability was found
  • Step-by-step reproduction instructions
  • Expected vs. actual behavior
  • Potential impact
  • Screenshots or proof-of-concept, if available

2. Scope of Testing

You may test:

  • Web applications and subdomains under *.biotus.ua
  • All official Biotus domains, including:
    • biotus.ua
    • biotusnew.pl
    • biotus.it
    • biotus.ro
  • Official Biotus mobile applications

You must not:

  • Launch Denial of Service (DoS/DDoS) attacks
  • Access or modify customer data
  • Perform large-scale automated stress testing
  • Disclose vulnerability details publicly before a fix is released

3. Report Format

Your report should contain:

  • A short title of the vulnerability
  • A detailed description
  • Clear reproduction steps
  • The potential risk for users or the company
  • Additional supporting materials (screenshots, code, etc.)

4. Response Timeline

We commit to:

  • Acknowledge receipt of your report within 72 hours
  • Provide a status update within 30 days
  • Share the final resolution (fixed / planned / not an issue)

5. Legal Safe Harbor

Researchers who comply with this policy:

  • Act solely within the approved purpose of information gathering.
  • Will not be subject to legal action or claims by Biotus or third parties in connection with conducting security research under the scope of this policy.